Medical, Criminal, or Fire Emergencies: Call 911
Give your name and explain the emergency. Ambulance, Police and/or Fire Department will come.
If appropriate, fill out an Incident Report and file it with the office.
Maintenance Emergencies
If it is a Building Emergency, call: 416 567-2616
Who will answer? Property Services Inc. (PSI) will answer your call.
What can I expect?
- First, they will see if they can help over the phone.
- If they can’t, they will send someone to the building to deal with the problem.
What is a Maintenance Emergency?
- Plumbing Emergencies. For example:
- Water gushing out of any pipe
- Overflowing sinks due to clogs or taps that won’t turn off
- Clogged toilets
- Electrical Emergencies. For example:
- There is no electricity in your whole unit
- Elevator Emergencies. For example:
- Someone is stuck in the elevator
- An elevator is stuck on a floor
- Door Emergencies. For example:
- The front or back door to the building isn’t functioning properly
- The garage doors aren’t functioning
- Lock-Outs. For example
- If you have lost your keys and have no way of entering your apartment.
- Note: depending on circumstances, member may be charged for this service.
Parking Permits: You cannot get a parking permit by calling the Building Emergency number. Please get your parking permit during office hours. Note that there is parking on the street overnight until 7:00 a.m. on weekday mornings.